Hello, I'm Simon.
Director, Public Web

I work at Sun Life Canada, a financial services company that provides insurance, wealth and asset management solutions for individuals and businesses. I'm responsible for the Sun Life's website sunlife.ca.

My background is diverse, with experience in product management, analytics, marketing and web development. I'm passionate about creating digital experiences that both drive business results and deliver value to customers.

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A picture of Simon Austin

Who am I?

I’m curious, energetic, and driven by a passion for learning and problem-solving. My career has often placed me at the intersection of marketing and technology. Whether it’s digging into a technical SEO analysis, proposing system architecture changes for our web applications, or diving deep into performance analytics to find opportunities in lsales funnels, I thrive on tackling challenges head-on.

At the same time, I’m equally at home conducting client interviews, reviewing UX designs, developing an SEO content strategy, or crafting performance marketing campaigns. This unique blend of skills allows me to bridge the gap between technical execution and strategic planning seamlessly.

With a degree in Physics and Computer Science, I’ve built a strong foundation for figuring out almost anything, a skillset honed early in my career and applied in fast-paced environments ever since. I’m passionate about roles and projects that let me learn, grow, and make an impact by combining technical expertise with creative problem-solving.

About Me

Education

University of Waterloo
Bachelor of Science (BSc) - Physics, Computer Science Minor, Co-op

Experience

Results-focused Digital Product and Marketing Leader with over 15 years of experience shaping and executing high-impact web strategies that drive measurable business growth in B2B and B2B2C sales funnels. Repeated history of developing multidisciplinary teams to deliver exceptional results across SEO, UX/UI design, analytics, web development and project management.

Testimonials

During my time at BlackBerry, Simon was pivotal to the development of Blackerry’s marketing analytics practice; his deep digital measurement expertise in combination with his exceptional lateral-thinking skills were invaluable in developing a clearer understanding of mROI and, in turn, the attitudes, actions, and opinions of BlackBerry customers and prospects. I recommend Simon without reservation.

Mark Wright

General Manager, Firmex

Simon is a smart analytics strategiest AND practitioner. People like Simon have helped shaped the Analytics industry to what it is today, driven by a passion for ‘data-driven insights’ and business optimization. Simon is a great partner to work with. He spends the time to listen, and understand different point of view, and always makes decisions based on what is best for the business, and ultimately, the customer. I would work with Simon anytime.

Marco Bailetti

Partner, Deloitte

The state of Canadian digital analytics is better off because of Simon.

Simon, at BlackBerry, is responsible for a non-trivial percentage of overall analytical spending in Canada. And not just for a year. But over a sustained, persistent, period of time.

His influence extends from Kitchener-Waterloo all the way to Spadina and Adelaide streets in Toronto, and will often spillover into New York and Chicago.

Simon works with a very heterogeneous audience within BlackBerry, ranging from executives who want the bullet points, directors looking to build solid business cases, and some of the smartest managers looking for exploitable market cleavages. He has effectively managed an orchestra of solid lines, dotted lines, sustainably, for several years. BlackBerry is better off because of his steady hand within digital analytics.

He did this effectively, and to the benefit of the industry. A lot of people are a lot better at what they do because Simon. In many instances, he led and pushed for differentiating innovation. He’s an effective collaborator. He took good risks in analytics. They paid off. This has an impact beyond well beyond BlackBerry.

Simon has a background in physics and computer science. He understands and uses the scientific method. He understands technology. He really gets the business. This, too, is particularly rare and sets him apart.

The basis for this recommendation, if you’re ever able to work with Simon or hire him in the future, is based on what I know he’s done first hand for the quality of analytics in Canada, and what he’s done for BlackBerry over the years.

Chris Berry

COO, Source Inc.

Contact

Address

Waterloo, Ontario, Canada